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Managed Services

 

Managed Services by ComTech

  • System Design – specialists work to design the optimum system for your needs
  • Installation – Off-site programming, ordering all products and materials, and on-site installation, which includes interface with Aaron’s IT Department
  • Configuration – CommSoft Software is configured on site per the demands of each location
  • Programming, monitoring and making changes to router configuration
  • Phone service is ordered through one of our proposed authorized carriers
  • 24/7 technical support for software and phone system
  • 24/7 technical support for bandwidth/phone line monitoring and trouble shooting
  • Remote changes/adds/moves/programming to phone system and software
  • Software and firmware upgrades to keep system at current release versions
  • Upload customer supplied wave files for music on hold
  • Program voicemail system and make changes remotely
  • No more PO’s or hourly fees